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Insurance Claims

Insurance Claims Attorneys in Anchorage

When you are injured or ill and are dealing with insurance companies as a result, it’s difficult to know whether or not you are being treated fairly.

After all, insurance companies are in business to make a profit, not pay claims. They’re not on your side, and they’re not looking out for your interests. How do insurance companies work to pay as little as possible or nothing at all on your claim?

  • They may try to pressure you into accepting a very low settlement offer early on in the process, before you realize the full cost of your treatment. Once you settle, the insurance company may not be responsible for paying any injury-related expenses later. This means that if you settle before your treatment is over and it turns out to be more expensive than you thought, you will be responsible for the bills.
  • They may delay your claim, preventing you from getting the compensation you need to get treatment or reimburse your medical providers.
  • They may deny your claim entirely.
  • They may confuse you with a maze of paperwork and complicated, dense contracts full of legal language.

What are Your Rights During the Insurance Claim Process?

When you’re involved in an accident, you must file an insurance claim to recover compensation for your injuries, losses, and damages. It can feel like you’re all alone as you are going through the process of filing and settling an insurance claim, especially when you are dealing with an aggressive insurance adjuster. You assume what the insurance adjuster is telling you to do is what needs to be done to settle the insurance claim. While this may be true, what an insurance adjuster tells you is not always in your best interest. The insurance adjuster is working for the insurance company, not you!

In many cases, an accident victim doesn’t know his or her legal rights during the claim process. They follow the advice or expectations of the insurance adjuster because they assume it’s required. The insurance adjuster knows most accident victims are not aware of their rights and many adjusters take advantage of this fact. Therefore, it’s important that you are aware that you do have legal rights and that you understand those legal rights.

Don’t Blindly Follow The Instructions of an Insurance Adjuster

If an insurance adjuster tells you to go to a certain doctor, don’t assume you must follow his or her directions. You also don’t have to provide a written or recorded statement to the other party’s insurance carrier just because it asks for a statement. In addition, you are not required to provide a medical release to the insurance company before speaking with an attorney. You should tell the adjuster you want to consult with an attorney before providing any information or seeing a specific doctor requested by the insurance company. Why does an adjuster ask the accident victim to do these things?

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Protect Your Legal Right to Receive Compensation for Your Injuries

Dealing with insurance companies can be confusing and frustrating. It’s difficult for you to protect your rights and manage the requests and paperwork of insurance companies when you’re trying to recover. You have the right to consult with an attorney before providing a statement or signing any documents for the other party’s insurance company.

It is always in your best interest to consult an attorney after an accident. The insurance company for the other party does NOT have your best interest as its top priority, including the adjuster who is handling your case. The insurance company has a team of professionals protecting its interest; you deserve to have a team of legal professionals and attorneys working to ensure that your right to full compensation for your damages is protected. An experienced attorney on your side can help you navigate this process and make sure that insurance companies are not taking advantage of you.

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Committed to Justice, Focused on You We Put Your Needs First in Every Step of The Legal Process
At Kelley & Canterbury LLC, we’re committed to securing justice for you while prioritizing your recovery. Trust us to fight for the compensation you deserve. Contact us today for a free consultation and let us focus on your case.

Hear From Those We've Helped

Testimonials that Speak to Our Commitment and Compassion

At Kelley & Canterbury, your satisfaction is our priority! See for yourself what our clients have to say about working with us.

    "I would recommend him to anyone who is looking for an attorney who will fight for them!"

    Chris Canterbury was here for me and my family when we needed him the most. He is so good at what he does and I would recommend him to anyone who is looking for an attorney who will fight for them! His office staff is so friendly and always available to answer any questions along the way.

    K.P.
    "An excellent team bar none!"

    Michaela Canterbury exceeded all my expectations with her knowledge and professional work ethics. Over 10 firms had turned my case down and I was ready to give up. Mrs. Canterbury was able to help me process memories and emotions that might have been overlooked and always had a lighthearted approach with good humor that lifted my spirit. An excellent team bar none!

    C.O.
    "Respectful, kindhearted, and always put me as the client first!"

    Highly recommend! Chris and the entire Kelley and Canterbury team where awesome! Can’t thank them enough! They were respectful, kindhearted, and always put me as the client first! They walked me through every step of my case and made sure I was aware of everything going on with the case. Chris was extremely knowledgeable and knew how to get me taken care of. Thank you Kelley and Canterbury!

    B.T.
    "I will definitely be using them for all my future legal needs."
    They really make you feel like you’re at home and they make sure they will get the most they can for you and your family no matter what.
    A.E.
    "Kelley and Canterbury absolutely went above and beyond for me."
    Being in their office always felt like being with family which made asking my uneducated questions so much easier for me.
    J.A.
    "I am forever grateful for their hard work."
    Michaela and Chris are truly exceptional attorneys and people in general. They are particular about taking care with each clients needs and have shown compassion throughout my experience.
    V.J.
    "Michaela advocated for me as if I were a member of her family."
    Michaela made sure I understood what to expect for the long process ahead of us but even more important, she was empathetic to what I was going through post-accident.
    A.K.
    "They made me feel like family."
    Kelley and Canterbury are more than amazing. They made me feel like family, they cared about the pain my family and I experienced after our accident, emotionally and physically. The staff in the office are incredibly hard working, positive and make you feel part of the team. We will choose Kelley and Canterbury every time!
    H.O.

Have Questions? We Have Answers

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  • Boutique Firm, Big Results

    We offer the personalized attention of a boutique firm with the ability to secure the compensation you deserve for injuries of all types.

  • Local Knowledge, National Recognition

    Rooted in Anchorage, we’ve built a legacy of excellence, trusted locally and by national firms for co-counsel and representation.

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    We handle the legal work so you can focus on healing. From insurance claims to court representation, we’re with you every step of the way.

  • Anchorage’s Trusted Advocates Since 1975
    For nearly 50 years, we’ve helped Alaskans recover after devastating accidents, holding negligent parties accountable for their actions.