
Insurance Claims Attorneys in Anchorage
When you are injured or ill and are dealing with insurance companies as a result, it’s difficult to know whether or not you are being treated fairly.
After all, insurance companies are in business to make a profit, not pay claims. They’re not on your side, and they’re not looking out for your interests. How do insurance companies work to pay as little as possible or nothing at all on your claim?
- They may try to pressure you into accepting a very low settlement offer early on in the process, before you realize the full cost of your treatment. Once you settle, the insurance company may not be responsible for paying any injury-related expenses later. This means that if you settle before your treatment is over and it turns out to be more expensive than you thought, you will be responsible for the bills.
- They may delay your claim, preventing you from getting the compensation you need to get treatment or reimburse your medical providers.
- They may deny your claim entirely.
- They may confuse you with a maze of paperwork and complicated, dense contracts full of legal language.
What are Your Rights During the Insurance Claim Process?
When you’re involved in an accident, you must file an insurance claim to recover compensation for your injuries, losses, and damages. It can feel like you’re all alone as you are going through the process of filing and settling an insurance claim, especially when you are dealing with an aggressive insurance adjuster. You assume what the insurance adjuster is telling you to do is what needs to be done to settle the insurance claim. While this may be true, what an insurance adjuster tells you is not always in your best interest. The insurance adjuster is working for the insurance company, not you!
In many cases, an accident victim doesn’t know his or her legal rights during the claim process. They follow the advice or expectations of the insurance adjuster because they assume it’s required. The insurance adjuster knows most accident victims are not aware of their rights and many adjusters take advantage of this fact. Therefore, it’s important that you are aware that you do have legal rights and that you understand those legal rights.
Don’t Blindly Follow The Instructions of an Insurance Adjuster
If an insurance adjuster tells you to go to a certain doctor, don’t assume you must follow his or her directions. You also don’t have to provide a written or recorded statement to the other party’s insurance carrier just because it asks for a statement. In addition, you are not required to provide a medical release to the insurance company before speaking with an attorney. You should tell the adjuster you want to consult with an attorney before providing any information or seeing a specific doctor requested by the insurance company. Why does an adjuster ask the accident victim to do these things?
Protect Your Legal Right to Receive Compensation for Your Injuries
Dealing with insurance companies can be confusing and frustrating. It’s difficult for you to protect your rights and manage the requests and paperwork of insurance companies when you’re trying to recover. You have the right to consult with an attorney before providing a statement or signing any documents for the other party’s insurance company.
It is always in your best interest to consult an attorney after an accident. The insurance company for the other party does NOT have your best interest as its top priority, including the adjuster who is handling your case. The insurance company has a team of professionals protecting its interest; you deserve to have a team of legal professionals and attorneys working to ensure that your right to full compensation for your damages is protected. An experienced attorney on your side can help you navigate this process and make sure that insurance companies are not taking advantage of you.




Hear From Those We've Helped
Testimonials that Speak to Our Commitment and Compassion
At Kelley & Canterbury, your satisfaction is our priority! See for yourself what our clients have to say about working with us.
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Chris Canterbury was here for me and my family when we needed him the most. He is so good at what he does and I would recommend him to anyone who is looking for an attorney who will fight for them! His office staff is so friendly and always available to answer any questions along the way.
K.P. -
Michaela Canterbury exceeded all my expectations with her knowledge and professional work ethics. Over 10 firms had turned my case down and I was ready to give up. Mrs. Canterbury was able to help me process memories and emotions that might have been overlooked and always had a lighthearted approach with good humor that lifted my spirit. An excellent team bar none!
C.O. -
Highly recommend! Chris and the entire Kelley and Canterbury team where awesome! Can’t thank them enough! They were respectful, kindhearted, and always put me as the client first! They walked me through every step of my case and made sure I was aware of everything going on with the case. Chris was extremely knowledgeable and knew how to get me taken care of. Thank you Kelley and Canterbury!
B.T. -
They really make you feel like you’re at home and they make sure they will get the most they can for you and your family no matter what.A.E.
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Being in their office always felt like being with family which made asking my uneducated questions so much easier for me.J.A.
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Michaela and Chris are truly exceptional attorneys and people in general. They are particular about taking care with each clients needs and have shown compassion throughout my experience.V.J.
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Michaela made sure I understood what to expect for the long process ahead of us but even more important, she was empathetic to what I was going through post-accident.A.K.
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Kelley and Canterbury are more than amazing. They made me feel like family, they cared about the pain my family and I experienced after our accident, emotionally and physically. The staff in the office are incredibly hard working, positive and make you feel part of the team. We will choose Kelley and Canterbury every time!H.O.